Something not working, or a question we haven't answered? Here is how to reach us.
General help, bug reports, and anything about your account: support@brewtanica.com
Privacy requests, data export, and legal questions: privacy@brewtanica.com
We aim to reply within two business days. Telling us your username, the beer or brewery involved, and roughly when it happened gets you a faster answer.
Most questions about scanning, adding a beer we don't have yet, brewery verification, Ale Intelligence™, badges, and leaderboards are answered on the FAQ.
Brewtanica is a living encyclopedia, and entries are built from what people scan. If a beer's details, image, or brewery are wrong, email support@brewtanica.com with the beer name and what should change. If you are the brewery, say so — verified breweries can correct their own listings.
Deleting your account. Open the app and go to Profile → Settings → Delete Account. Deletion is permanent and runs after a 30-day cooling-off period, during which you can sign back in to cancel it. If you cannot reach the app, email support@brewtanica.com from the address on your account and we will handle it for you.
A copy of your data. Request one at privacy@brewtanica.com.
Subscriptions. Brewtanica Premium is billed through your Apple ID. Manage or cancel it in Settings → Apple Account → Subscriptions on your device — cancelling there stops future billing. If a purchase didn't appear, use Restore Purchases on the subscription screen in the app first, then email us if it still doesn't show.
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support@brewtanica.com
You must be of legal drinking age where you live to use Brewtanica. Please enjoy beer responsibly.